Chemist Warehouse – Stop Paying Too Much!
Shipping Information

CWH uses Courier Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Courier Post outlet where the parcel can be collected during normal business hours.

We will endeavour to package orders in plain boxes and unmarked for privacy and security, however some very large items may be shipped in their original packaging. Packages will be dispatched as soon as payment have been processed. Allow normal postage times for delivery.

Chemist Warehouse will dispatch most orders within TWO business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions. Contact us for more information.

Postage and handling for domestic orders

Standard Courier Post shipping within New Zealand

Allow 1-3 working days from the date we ship your order (depending on where you live in New Zealand).

FLAT RATE SHIPPING - New Zealand Orders
Less than $50 $50 or more - CWH
$5.99 FREE

Shipping Times
TARGET Standard Parcels
(business days)
North Island 1-2 days
North Island Rural 2-3 days
South Island/Other Islands 3-4 days

* all shipping costs are based on the weight of your order, where it is being shipped to, and the shipping method you selected. You will see the cost of each shipping method for your order in the selection page of the checkout.